Elements and Performance Criteria
- Identify and analyse the issue(s)
- The circumstances that require the provision of advice are observed, received and clarified
- The issues are identified and confirmed if necessary through consultation with relevant personnel
- The circumstances are analysed and the issue(s) are interpreted and clearly defined
- Research related to the issue(s) is conducted and the advice of relevant personnel is sought to clarify findings that are unclear
- Formulate options
- Provide advice